To better protect your privacy we provide this explanation of our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it readily available on our website.
THE INFORMATION WE COLLECT
On some pages on the Global Survey website you can buy products, make enquiries, and signup to marketing communications.
The types of personal information collected at these pages are:
- E-mail address
- Phone number
- Credit/Debit Card Information
HOW IS MY PERSONAL INFORMATION COLLECTED?
When you purchase something from the Global Survey website or make an enquiry, as part of the sales process, we collect the personal information you give us such as your name, address and email address.
When you communicate with us by email or telephone and provide additional information such as shipping address.
When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
HOW IS MY PERSONAL INFORMATION USED?
Global Survey collects personal information as part of the sales process in order to:
- Supply products to customers
- Offer technical support
- Coordinate additional services such as servicing, repairs and calibration
- Marketing communications: With your permission, we may send you emails about new products and other updates. As required by law [The Unsolicited Electronic Messages Act 2007] every e-marketing email will contain the option to unsubscribe.
HOW DO I CONSENT?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to opt-out.
HOW DO I WITHDRAW MY CONSENT?
At any time, you may opt-out of marketing communications and/or withdraw your consent for us to contact you by contacting us at email@example.com or mailing us at: Global Survey Ltd, PO Box 305 145, Triton Plaza, Auckland 0757, New Zealand.
DISCLOSURE OF YOUR PERSONAL INFORMATION
We will never disclose your personal information to a third party without your specific consent.
We may disclose your personal information if we are required by law to do so or to assist the NZ Police with a criminal investigation.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
E-COMMERCE STORAGE OF PERSONAL INFORMATION
By shopping on the Global Survey website you are consenting to the submitted information being stored on our e-commerce platform. WooCommerce provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through WooCommerce data storage, databases and the general Global Survey application. They store your data on a secure server behind a firewall.
SECURE PAYMENT INFORMATION
If you choose to purchase products on the Global Survey website you are using a direct payment gateway to complete your purchase, Global Survey stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
When you click on links on the Global Survey website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
If Global Survey is acquired or merged with another company, your information may be transferred to the new owners so that they may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or mailing us at: Global Survey Ltd, PO Box 305 145, Triton Plaza, Auckland 0757, New Zealand.