Leica Virtual Wrench™ is the Ag industry’s first web-based remote service, support and diagnostics tool, available exclusively to Leica Geosystems authorized technicians to provide superior support to our customers. We see what you see!
By providing service and support remotely, authorized Leica Geosystems service centers can help get you back to the job faster without having to wait for a technician to drive out and make a service call.
Operator presses a button to request Leica Virtual Wrench™ support…simple!
Support technician calls operator back on the designated number
Indicator shows that Virtual Wrench is live and active
Connection is virtually instant, eliminating your wait time
Reduces or eliminates service truck visits
Service technicians are guidance service veterans who have seen it all
Complete capability to upgrade software and firmware as required